"Live" service via the Web.

Previously controversial and still exciting, Instant Messaging (IM) is taking its place among the daily tools that mainstream businesses are using on a daily basis. IBM estimates that collaboration technology saves millions of dollars a year in their meeting costs, while many more businesses continue to look at this as a viable means for communication on a day-to-day basis. Controversy still follows closely with Instant Messaging with all the negative publicity surrounding the “public” chat software.

We have been using Lotus Sametime technology for years and have seen it evolve to a full featured, completely secure, complaint conferencing and collaboration software offering. We are able to provide complete control over access, security, and how communication is initiated. It is integrated with our internal applications and has been extended to our web applications as well. Empower is the first application in the history of the Title and Appraisal industry, to provide live “awareness” to a client allowing them immediate access to ANY of our employees right from their desktop.

Our use and testing of this technology dates back to 1995, as we used it for internal communication between our departments. It has been available to our clients since early 2000, bridging time and even language gaps, leading to increased productivity and efficiency. IM allows us to place highly trained representatives, at their location, regardless of the physical location.

All our clients have to do to receive this service, is ask. We do not charge any additional fees and there is NO software to install! Ask your sales consultant about it today or contact webaccounts@data-search.com for a demonstration on how this soltution can work for YOU!