Just some facts!
Closing Products:
Witness Only
Witness, HUD Prep and Disburse
Witness and HUD Prep
Witness and Disburse
Purchase or Transfer Closing
Notary or Attorney Closings
We Adapt: Every lender has a different way of doing things and our ability to adapt and do things your way, is one of our many strengths. We understand this concept and believe it is our responsibility meet your needs, not the other way around.
UPL - We take it seriously: We are in compliance with all state laws and regulations. Our business process is in compliant with the State Bar requirements for such states as NC, SC, WV, DE and GA and it is our belief that we have never violated the unauthorized practice of law in these states and continue to monitor changes to ensure we never do.
Real Estate Closing Overview
Our closing department is simply "head and shoulders" above the rest, specializing in the most difficult closings and always ensuring your deal gets closed on time and as expected.
From a witness only to a full purchase closing, we can handle every detail from beginning to end, accurately and efficiently.
All closings are scheduled at the convenience of your customer and within 2 hours of the order!
Ordering Process: Closing orders can be placed by calling or sending an e-mail to our closing department, using our Web based ordering system, or direct using our Live Agent support.
ICL Support:Insured closing protection letters can be issued on any deal we close where title insurance is involved.
Service Level Commitment (SLC): You provide us with two dates and times that are convenient to the customer and we make every effort to get it scheduled within 2 hours of the order.
Because a closing can take place at any time, on any day, we offer "Flex Hours". We make sure a representative is available from our office, on the day and time of your closing, regardless of when it may be even after hours. If something does come up that the closer or attorney need clarification on, you can count on us to be available.
Another Level of Review: We understand that the person reviewing the title in your organization is not necessarily the same person in charge of the closing. All of our closing processors are also licensed title producers and review the title prior to the scheduling of the closing. This is another level of review that could eliminate a potential delay in or postponement of the closing.
Partner Network: We have an extensive network of notaries and attorneys that understand our commitment to our clients and the importance of being thorough, complete and professional.
Follow-Up: Once the closing is scheduled it is added to our tracking system and followed to completion. We make sure that all parties are kept up to date should any changes occur.
*We will review the document package once the closing is complete to ensure all documents were signed correctly.
* When provided with a copy of the package after the closing takes place. Some clients request the loan to be closed in their office and do not send the completed package to us once the loan has been closed.
